PRIVACY POLICY
1 Introduction
Knokke Scooters BVBA with registered office at Lippenslaan 12, 8300 Knokke-Heist and registered in the Crossroads Bank for Enterprises with company number 464.125.105 attaches great importance to the secure, transparent and confidential collection and processing of your personal data. In particular, we want to protect the data of our customers, subcontractors and suppliers against, among other things, loss, leaks, errors, unauthorized access or unlawful processing.
We would like to inform you by means of this Data Protection Notice about the collection and processing of your personal data.
We ask that you read this Data Protection Notice carefully, as it contains essential information about how your personal data is processed and for what purpose.
By communicating your personal data, you expressly declare that you have taken note of this Data Protection Notice and you also expressly agree to it, as well as to the processing itself.
2. Scope
This Data Protection Notice applies to all services provided by us and generally to all activities that we carry out.
3. Controller and its obligations
Knokke Scooters BVBA with registered office at Lippenslaan 12, 8300 Knokke-Heist and registered in the Crossroads Bank for Enterprises with company number 464.125.105, is the controller of your personal data.
When collecting and processing your personal data, we respect the Belgian regulations on the protection of personal data, as well as the General Data Protection Regulation (“GDPR”) from its entry into force on May 25, 2018.
4. Personal data
Depending on your activities and your relationship with our company, you provide us with the following personal data: your identity and contact details (name, title, address, e-mail address, telephone and mobile number). For certain specific legal obligations, you may provide us with additional data to register your presence.
We kindly remind you that you are responsible for any information you provide to us and that we rely on its accuracy. If your information is no longer up to date, we request that you notify us by return.
You are not obliged to provide your personal data, but you understand that providing certain services or cooperating becomes impossible if you do not consent to their collection and processing.
5. Processing purposes and legal basis
5.1 Customer Data
In the context of our services and activities, we collect and process the identity and contact details of our customers and clients, their staff, employees, appointees and other useful contacts. The purposes for this processing are the execution of agreements with our customers, customer management, accounting and direct marketing activities such as sending promotional or commercial information. The legal grounds are the execution of the agreement, the fulfillment of legal and regulatory obligations and/or our legitimate interest.
5.2 Supplier details
We collect and process the identity and contact details of our suppliers, their staff, employees, appointees and other useful contacts. The purposes of these processing operations are the execution of this agreement, supplier management, accounting and direct marketing activities such as sending promotional or commercial information. The legal grounds are the execution of the agreement, the fulfillment of legal and regulatory obligations and/or our legitimate interest (such as for direct marketing). Consent will always be requested for direct marketing activities by e-mail (such as a newsletter or invitation to events) and can be withdrawn at any time.
5.3 Personnel data
We process the personal data of our employees in the context of our personnel management and payroll administration.
5.4 Other data
In addition to the data of customers, suppliers and staff, we also process personal data of others, such as possible new customers/prospects, useful contacts within our sector, network contacts, contacts of experts, etc. The purposes of these processing are in the interest of our activities, direct marketing and public relations. The legal basis is our legitimate interest or in some cases the performance of an agreement.
6. Duration of processing
The personal data are stored and processed by us for a period that is necessary in relation to the purposes of the processing and in relation to the (contractual or otherwise) relationship we have with you.
Customer data and supplier data will in any case be deleted from our systems after a period of five years after the termination of the agreement or project, except for these personal data that we must keep for a longer period based on specific legislation or in the event of an ongoing dispute for which the personal data is still necessary.
7. Rights
In accordance with and under the conditions of Belgian privacy legislation and the provisions of the General Data Protection Regulation, we inform you that you have the following rights:
– Right of access and inspection : you have the right to inspect the data we have about you free of charge and to find out what it is used for.
– Right to rectification : you have the right to obtain rectification (correction) of your incorrect personal data, as well as to complete incomplete personal data.
– Right to erasure or restriction : You have the right to request us to erase your personal data or restrict its processing in the circumstances and under the conditions provided for by the General Data Protection Regulation. We may refuse the erasure or restriction of any personal data that is necessary for us to fulfill a legal obligation, the execution of the agreement or our legitimate interest, as long as this data is necessary for the purposes for which it was collected.
– Right to data portability : you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format. You have the right to transfer this data to another controller.
– Right to object : you have the right to object to the processing of your personal data for serious and legitimate reasons. Please note, however, that you cannot object to the processing of personal data that is necessary for us to perform a legal obligation, the execution of the agreement or our legitimate interest, as long as this data is necessary for the purposes for which they were collected.
– Right to withdraw consent : If the processing of personal data is based on prior consent, you have the right to withdraw this consent. These personal data will then only be processed if we have another legal basis for this.
– Automatic decisions and profiling : we confirm that the processing of personal data does not include profiling and that you are not subject to fully automated decisions.
You can exercise the aforementioned rights by contacting Knokke Scooters BVBA. The contact person for this is: Mr Giovanni Demeyere with contact details: info@knokke-scooters.com .
We make every effort to handle your personal data in a careful and legitimate manner in accordance with applicable regulations. If you nevertheless believe that your rights have been violated and your concerns have not been addressed within our company, you are free to file a complaint with:
Commission for the Protection of Privacy
Drukpersstraat 35, 1000 Brussels
Tel. 02 274 48 00
Fax machine. 02 274 48 35
You can also contact a court if you believe that you would suffer damage as a result of the processing of your personal data.
8. Transfer to third parties
Certain personal data collected by us will be passed on to and possibly processed by third party service providers, such as our IT supplier, accountant, auditor, as well as by the government.
It is possible that one or more of the above third parties are located outside the European Economic Area (“EEA”). However, personal data will only be transferred to third countries with an adequate level of protection.
The employees, managers and/or representatives of the above-mentioned service providers or institutions and the specialized service providers appointed by them must respect the confidential nature of your personal data and can only use this data for the purposes for which it was provided.
Your Personal Data will be passed on to the manufacturer/importer of the vehicle you have purchased so that it can meet its legal and contractual obligations. For more information about the way in which the manufacturer/importer processes your personal data, you should consult the privacy policy of the manufacturer/importer on its website.
If necessary, your personal data may be passed on to other third parties. This could be the case, for example, if we were wholly or partially reorganized, our activities were transferred or if we were declared bankrupt. It is also possible that personal data must be transferred in response to a court order or to comply with a certain legal obligation. In that case, we will make reasonable efforts to inform you in advance of this communication to other third parties. However, you acknowledge and understand that in certain circumstances this may not always be technically or commercially feasible or that legal restrictions may apply.
We will under no circumstances sell or make your personal data commercially available to direct marketing agencies or similar service providers, unless with your prior consent.
9. Technical and organizational measures
We take the necessary technical and organizational measures to process your personal data at an adequate level of security and to protect it against destruction, loss, falsification, alteration, unauthorized access or accidental notification to third parties, as well as any other unauthorized processing of this data .
Under no circumstances can Knokke Scooters BVBA be held liable for any direct or indirect damage resulting from incorrect or unlawful use of the personal data by a third party.
10. Third Party Access
With a view to the processing of your personal data, we grant access to your personal data to our employees, associates and appointees. We guarantee a similar level of protection by making contractual obligations enforceable on these employees, associates and appointees, which are similar to this Data Protection Notice.
11. Any questions?
If, after reading this Data Protection Notice, you have further questions or comments regarding the collection and processing of your personal data, you can contact Giovanni Demeyere, either by post to Lippenslaan 12, 8300 Knokke-Heist or by e-mail to info@knokke-scooters.com .